Service Desk Hours of Operation

First, please search the Knowledge Base using the search field at the top-right of this page.

If a solution is not found in the Knowledge Base:

  • Chat with Wally - see the orange chat icon at the bottom-right corner.  
  • Call 665-2020 or 882-2020 (available 24 hours)
    • Option 3 - Urgent classroom support
    • Option 4 - School of Medicine support
    • Option 5 - IT Service Desk 


Walk-Up IT Service Desk Locations

EACSB 1.102N / BMAIN 1.212A

Monday - Friday      Closed  
Due to Covid, remote support will be attempted first, prior to arranging in-person support. 


Support for Blackboard and Associated Online-Learning Technology

Center for Online Learning and Teaching Technologies (COLTT) Support Site.


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Article ID: 102646
Mon 3/23/20 6:56 PM
Thu 1/21/21 2:31 PM