E-Pay credentials are completely separate from regular UTRGV credentials (@UTRGV accounts). Many UTRGV activities use ePay for registration and payment. These activities are not related to credit-based courses. Some examples are Continuing Education, Testing services, and various events.
E-Pay account creation (EPay credentials are credentials that you create. They are completely separate from @utrgv.edu accounts.)
E-Pay Account Recovery – Password Reset
- At the activity’s registration login page, select Can’t access your account?
- At the Password Reset Form, enter the email address that you provided when initially creating your ePay account and select Send Request.
- Locate the email sent to your email address.
From: noreply-reg@utrgv.edu
Subject: UTRGV ePay: Reset Password Request
- Open the password reset link and follow the prompts to reset your ePay account password.
E-Pay Web Page or Registration Issues
If you are directed to the wrong event listing, see code strings or experience other issues, please clear your browser cache.
- Press Ctrl-Shift-Delete (Windows) or Command-Shift-Delete (Mac).
- Choose the time range to clear.
- Choose what you want to clear (all, or at least, browsing data and cookies).
- Select the "Clear" or "Delete" option.
- Once the cache is cleared, close ALL browser windows, and reopen one to try again.
This page shows a list of resources that use e-Pay credentials