Open a HEIF image file with Windows 10

High Efficiency File Format (HEIF) images files are used by MAC operating systems.

In order for the Windows operating system to open a HEIF file, an extension is needed. 

To obtain the extension:

  • Access this Microsoft Page
  • Select Get
  • Allow the prompt to open the Microsoft Store.  You may be prompted to log in.
  • Select Get again to install the extension.
  • Attempt to open the image files again. 

Note: This process may not work for all HEIF/HEIC images. We recommend using more compatible image file formats (jpg, png, gif etc).

Details

Article ID: 120452
Created
Mon 11/16/20 11:22 AM
Modified
Wed 11/18/20 4:21 PM