Resources such as PeopleSoft and Office 365 are protected by Multifactor Authentication (MFA) when accessed from a non-UTRGV network. If you are receiving MFA prompts when connected to UTRGV's eduroam network, the setting below may remediate the issue.
MAC Computer
Go to System Preferences, Network, Select Wi-Fi on the left, then uncheck the Limit IP Address Tracking option.
![imaging of settings page with referenced checkbox - un-check it](https://support.utrgv.edu/TDPortal/Images/Viewer?fileName=3e34e517-90bc-4bf8-bbbc-57b9fdbf9c5d.png)
iOS Devices (iPhone / iPad)
- Select Settings.
- Select Wifi.
- Tap the “i” symbol next to eduroam.
- Slide the switch for Limit IP Address Tracking to OFF (to the left, so it's greyed out).
![image of limit IP address tracking option - slide it to the left](https://support.utrgv.edu/TDPortal/Images/Viewer?fileName=e5a46b99-4c4f-465e-8288-e2ff5f94cfc8.jpg)