This article pertains to users participating in the Brightspace Pilot program during the Spring 2025 semester.
Introduction:
To ensure the best experience in Brightspace, use a supported browser that meets the platform's requirements. Brightspace supports the latest versions of Chrome, Firefox, Safari, and Edge. If you would like detailed information on supported browsers and specific requirements, you can visit the Brightspace Browser Support Guide.
Supported Browsers:
Desktop Computer
|
Platform
|
Apple Safari
|
Google Chrome |
Microsoft Edge |
Mozilla Firefox |
| Apple Mac OS |
Yes |
Yes |
Yes |
Yes |
| Microsoft Windows |
Not Applicable |
Yes |
Yes |
Yes |
Tablets and Mobile Devices
|
Platform
|
Apple Safari
|
Google Chrome |
Microsoft Edge |
Mozilla Firefox |
| Apple iOS for iPhone and iPad |
Yes |
Not Applicable |
Not Applicable |
Not Applicable |
| Android™ OS for Android phones and tablets |
Not Applicable |
Yes |
Not Applicable |
Not Applicable |
When using the full version of Safari or any browser on an iPhone or iPad, issues may arise due to the "Prevent Cross-Site Tracking" option being enabled by default. This setting can interfere with certain Brightspace features. You should
adjust your settings to allow cross-site tracking to avoid these issues.
FAQ Section:
Q: How do I know if my browser is outdated?
- Chrome: Navigate to the menu → Help → About Google Chrome
- Firefox: Navigate to Help → About Firefox
- Safari: Navigate to the Safari menu → About Safari
- Edge: Navigate to Settings and more → Settings → About Microsoft Edge
Q: What steps should I take if my browser is outdated?
A: On a computer, you can update your browser from the screen that shows you if your browser is updated (refer to the question above). In some cases you will not be able to due to your organization putting rules in place or the computer being out of warranty. Contact your help desk for advice or assistance.
On a mobile device, navigate to the App Store or Play Store, navigate to the Updates section, and select your browser.