Adobe Creative Cloud - Download and Install

Adobe Creative Cloud is available in the student computer labs. Adobe Creative Cloud is not available for students for off campus use.

Adobe Creative Cloud is available for most faculty/staff.

Installing Adobe Creative Cloud Manager and Applications on UTRGV Computers
NOTE: Close any Microsoft Office applications before starting the installation. Several long pauses are normal.

UTRGV Windows Computers:

  1. Locate and open the Software Center application on your computer.
  2. Locate and click on Adobe Creative Cloud Manager.
  3. Click on Install.  The program may take a while to install and several long pauses are normal.

UTRGV Mac Computers:

  1. Go to
  2. Click on Sign In
  3. Enter your UTRGV email and Click Sign In
  4. Click on Enterprise ID
  5. Log in with your UTRGV credentials
  6. Click Apps at the top
  7. Click Download under Creative Cloud
  8. Run the downloaded program.  If you are on a UTRGV computer, accept all prompts for Priv managment to install. 


Mobile Devices (iOS and Android) :

 See the link below for information on Adobe's Mobile Apps 


Launch Adobe Creative Cloud

Once the installation has completed:

  1. Open Adobe Creative Cloud
  2. Click on Sign in with an Enterprise ID
  3. Enter your UTRGV email address click Sign In
  4. After you are redirected to the UTRGV login page, enter your UTRGV credentials



If you had a prior version or the instructions above are unsuccessful, you may need to download Creative Cloud Uninstaller.

  1. Download the Creative Cloud Uninstaller
  2. Right-click on the file and select extract all.
  3. Run the executable and follow all prompts using CyberArk
  4. After the uninstaller has successfully completed, reinstall Adobe Creative Cloud following the instructions above. 

Adobe Creative Cloud Tutorial Site:


Note: Adobe Sign is not included with Creative Cloud. Please use DocuSign to request signatures. See article here for more info:


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Article ID: 76213
Tue 4/16/19 5:17 PM
Wed 4/3/24 4:24 PM

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