Adobe Creative Cloud - Download and Install

Installing Adobe Creative Cloud Manager and Applications on UTRGV Computers

NOTE: Close any Microsoft Office applications before starting the installation. Several long pauses are normal.
 

UTRGV Windows Computers:

  1. Locate and open the Software Center application on your computer.
  2. Locate and click on Adobe Creative Cloud Manager.
  3. Click on Install.  The program may take a while to install and several long pauses are normal.
     

UTRGV Mac Computers and Personal Users:

  1. Go to Adobe.com
  2. Click on Sign In
  3. Enter your UTRGV email and Click Sign In
  4. Click on Enterprise ID
  5. Log in with your UTRGV credentials
  6. Under Creative Cloud Apps, Click on Desktop Downloads
  7. Click Download under Creative Cloud
  8. Answer the required questions and Click Continue
    • Indicate your skill level with Creative Cloud
    • Select the type of customer you are
    • Reason for downloading Creative Cloud
  9. Run the downloaded program.  If you are on a UTRGV computer, right click on the file and select the UTRGV Run-Elevated to install the program with PowerBroker. 

 

Launch Adobe Creative Cloud

Once the installation has completed:

  1. Open Adobe Creative Cloud Manager
  2. Click on Sign in with an Enterprise ID
  3. Enter your UTRGV email address click Sign In
  4. After you are redirected to the UTRGV login page, enter your UTRGV credentials

 

Troubleshooting:

If you had a prior version or the instructions above are unsuccessful, you may need to download Creative Cloud Uninstaller.

  1. Download the Creative Cloud Uninstaller
  2. Right-click on the file and select extract all.
  3. Run the program.  If you are on a UTRGV computer, right click on the file and select the UTRGV Run-Elevated to install the program with PowerBroker. 
  4. After the uninstaller has successfully completed, reinstall Adobe Creative Cloud following the instructions above. 

 

Details

Article ID: 76213
Created
Tue 4/16/19 5:17 PM
Modified
Mon 8/12/19 3:27 PM

Related Articles (1)