Users can self-enroll a hardware device to make two-factor authentication easier.
This video shows the device enrollment process.
Basic steps to enroll a hardware device
- Log into utrgv.edu/duo while on campus
- Select, Add a new device (left side)
- If you have the Duo app installed, you can select Send Me a Push option. If not, use the Call Me option (answer the call and push any key to continue).
- Select Security Key and click on Continue.
- Press Continue (again).
- When prompted, insert the hardware key in a USB port and tap the button on the key to enroll it.
Using your security key (use Google Chrome)
- Use the Google Chrome browser.
- Log into the my.utrgv.edu portal. When prompted with the Duo Security screen:
- From the Device drop-down field, select Security Key.
- Press the button on your device and the log-in process will automatically proceed.