Onedrive - Not running troubleshoot

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If you see the error below or onedrive files are not syncing. 

 

one drive error popup

Follow the steps below to try and resolve the issue. 

  • Check tray icon to see if Onedrive is running.
    onedrive tray icon
     
  • If icon is missing search for the onedrive application on your computer and open
    image of searching for and opening the OneDrive app
     
  • If Onedrive is running you may need to sign out and back in to your pc. 

Details

Details

Article ID: 124197
Created
Fri 1/8/21 1:26 PM
Modified
Thu 6/27/24 4:33 PM