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Instructions to change your phone number used as a sign-in method (ensure you have the Authenticator app installed and working from your former/current device):
- Ensure you have the Microsoft Authenticator app and have used it to log in.
- From the My Sign-Ins page (easier when accessed through a computer):
- Using the working Microsoft Authenticator app from your former/current device, go to the My Sign-Ins page and and sign in.
- Delete your existing Phone Authentication method.
- select + Add Method - Phone and follow the prompts to add the new phone number.
You can check your authentication methods at any time from the Microsoft My Sign-Ins page.