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UTRGV web address for Ad Astra: https://schedule7.utrgv.edu/Schedule7/Portal/UserPortal.aspx
Log in using your UTRGV email address and password.
Training
Training resources for Ad Astra.
Request Access
- Submit a Get Access request form.
- Click on Request Access.
- Category: Departmental
- Resource: Ad Astra - USchedule
- Application Role: Select the applicable role.
- Description: Enter justification and any other needed details.
- Click on Request.
Troubleshooting Issues
- Please ensure you are using the new UTRGV link for Astra: https://schedule7.utrgv.edu/Schedule7/Portal/UserPortal.aspx
- Delete and re-create any browser bookmark that you use for Astra.
- To Log in, use your entire UTRGV email address as your username and your UTRGV password.
- The first recommendation for any Astra issue is to perform the “Clear State & Reload” action. This action is available on many Astra pages and forms. At the bottom-right corner of your Astra window, you will see a very tiny square with vertical red lines on it. Click on the tiny square and then click on the "Clear State & Reload" prompt that appears. After completing this, close all browser windows, and try again. If the problem is not resolved, see the recommendations below.
- To resolve an "Application Error" message, please take the following steps:
- Clear your browser cache (cookies, and history).
- Press Ctrl-Shift-Delete (all together) for Windows or, Command-Shift-Delete for Mac.
- Choose the time range to clear.
- Choose what you wanted cleared (at least cookies and history)
- Select "Clear" or "Delete" option.
- Once the cache is cleared, close ALL browser windows, and reopen one to try again.