Setup New Autopilot Device with Windows 11

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Role: End User

Use this process if:

  • The computer is managed by Microsoft InTune.
  • The computer was reset to factory settings using KB – Windows 11 – Reset Process.
  • A new computer purchased from the iTech Computer Store was received (Orange Label).

Cardboard equipment box with a red UTRGV asset tag label showing a tag number, serial number, MAC address, and purchase order number.

Note: Only Full-Time Staff and Faculty are able to enroll devices with Autopilot. Part-time staff will need to have a supervisor enroll the device prior to using it or contact the IT Service Desk for assistance. 

  1. Turn on the computer and connect to a wired or wireless network.
  2. When prompted, enter your UTRGV email address.

Microsoft setup screen titled “Let’s set things up for your work or school” prompting for a UTRGV email address.

3. In the following screen, enter your UTRGV password.

Microsoft setup screen prompting for a password to sign in with a UTRGV account.

4. In the Setting up for work or school window, please wait until Device preparation and Device Setup finishes.

Microsoft device setup screen showing Device preparation in progress, with Device setup and Account setup listed as waiting.

Microsoft device setup screen showing Device preparation completed and Device setup in progress.

5. The computer may restart during this process. After reboot, please sign-in with your UTRGV credentials in the following screen to continue the account setup.

Windows sign‑in screen labeled Other user with fields for email address and password.

6. Wait until Account setup finishes, a restart might be required, if so, please select Restart Now.

Microsoft device setup screen showing Device preparation and Device setup completed, with Account setup in progress.

Microsoft prompt indicating a restart is required to complete setup, with options to restart now, schedule a time, or restart later.

7. After restarting the PC, you may log in again using your UTRGV email and password (make sure you are connected to a network).

Windows sign‑in screen labeled Other user with fields for email address and password.

8. Once you are logged in to your profile, you will see the desktop and installed applications. You may start using your PC. Some additional applications will download and install automatically in the background, and this process may take several hours to complete.

9. You may find additional applications in the Company Portal app, which replaces the old Software Center app on these new Autopilot PCs. 

Microsoft Company Portal showing available software.

 

Details

Details

Article ID: 158013
Created
Mon 3/25/24 10:57 AM
Modified
Thu 3/26/26 10:28 AM