How to Access Digital Content Using Brightspace / D2L

Introduction:

Students can easily access their BryteWave (Follett) digital course materials through Brightspace!

This step-by-step guide walks you through locating and using the BryteWave link in your course to read, download, and manage your textbooks. Follow these simple steps to get started and stay on top of your studies.

Step-by-Step Instructions:

1. 1. Log into Brightspace / D2L and navigate to your course.
2. 2. Typically, the Brytewave Course Materials tool is located under ‘Content’ tab in the top navigation. If it’s not under this section, please ask your professor where it’s located.
3. 
4. 3.You then will be taken to the Brytewave 'My Shelf' page. Click on the title you're looking to access under 'Your Materials' to see the details of your product.
5. 
6. 4. From here, select the ‘Read Now’ button.
7. 

Troubleshooting Tips:

• • Why do I see a Redeem your RedShelf Access Code?
  • This option is available to users who purchase their materials at the bookstore where they receive a code on their receipt. If you did purchase from your store and have a code on your receipt, follow these steps.
• •I signed into my account but my shelf is empty and ask for an access code what do I do?
  • The Redeem access code is available to users who purchase their materials at the bookstore where they receive a code on their receipt. If you did purchase from your store and have a code on your receipt, follow these steps.
• •I’m taken to a login page instead of My Shelf, what do I do?
  • Try to enable your cookies, follow these steps.
  • Try another browser, we recommend Chrome. 
  • Try to log in with your utrgv.edu email address and reset your password.
  • Try to refresh your page, sometimes it gets stuck and won't log you in automatically.
• •If you believe you should have access to your books but your shelf is empty contact your bookstore. Provide specific details as outlined below to help resolve your issue:
  • On the Brytewave.redshelf.com site or from the LMS verify the email address that the student is logged into on Brytewave. (Select their name in upper right corner and select ‘My Accounts’
  • Attach or inserts a screenshot of the "stopping point" you hit when you are trying to access your Brytewave/RedShelf eBook.
  • The device you are using when you are experiencing this access to your eBook issue.
    • Windows Desktop/Laptop
    • Mac Desktop/Laptop
    • iPhone
    • iPad
    • Android
  • The browser you are using when you are experiencing this access to your eBook issue.
    • Safari (iPhone, iPad, Mac)
    • Internet Explorer
    • Google Chrome
    • Firefox

• •Forgot your password or didn’t receive your password? 

  • Go to: Brytewave.redshelf.com
  • Select the Log In button in the upper right
  • Select ‘Forgot Password’ or navigate to this link: Accounts | Forgot
  • Use your school email address to reset your password

Additional Resources:

• • How to Access Previously Purchased Digital Content
• • How to Access Digital Content Using Brightspace / D2L
• • Student Support | BryteWave (Follett)