Bulk Enrollment for Organization Leaders using Classlist

Summary

This guide walks Organization Leaders through the process of bulk enrolling users in Brightspace using a .csv or .txt file. It includes step-by-step instructions, file formatting tips, and troubleshooting advice to ensure accurate and efficient enrollment.

Body


Introduction:

Managing enrollments at scale can be a time-consuming task, especially when working with multiple courses, sections, or users. Fortunately, Brightspace offers a bulk enrollment feature that allows Organization Leaders to quickly and efficiently enroll large numbers of users into courses using a simple file upload process.

This step-by-step guide will help you manage your bulk enrollments in Brightspace at the organization level. 


Step-by-Step Instructions:

  1. 1. Log into Brightspace and access your organization.
    • [a] Select Tools to access the drop-down menu.
    • [b] Click on Classlist.
  2. Tools >> Classlist
  3. 2. In the Classlist dashboard, [a] select Add Participants and [b] click on Import Users from a file on your computer.
  4. Add Participants >> Import users from a file on your computer

  5. 3. Excel Format is as follows—
  6.  
    • Open Excel and fill in the options as so:
      • NOTE: Change Password = true/false; mark as false.
      • NOTE: Org Defined ID = Course Offering Code
  7. Excel Example
    • Once finished, click on [a] File
  8. File tab
    • Select [b] Save a copy
    • On the [c] drop-down for file type, select a .csv or .txt file
  9. Save a Copy >> File Type Drop-Down >> CSV UTF-8 (Comma delimited) (*.csv)
  10. 4. Back in Brightspace on the import section, find Choose File to upload your formatted Excel sheet, and then select the Import button below
  11. Import Options
  12. 5. Once the file is successfully uploaded, the list of enrolled users will appear. Select Done to complete the enrollment.

Troubleshooting Tips:

  • File Format Issues
    • Ensure your file is saved as .csv or .txt (UTF-8 encoded is recommended).
    • Remove any extra columns or unsupported characters.
    • Verify that each entry uses the correct role title (e.g., Student, not Students).
  • Users Not Enrolling Correctly?
    • Double-check for typos in names or emails.
    • Ensure the role name matches exactly with what’s available in Brightspace (case-sensitive).
    • Confirm that the user is already created in the system—bulk enrollment will not create new accounts.
    • Make sure the Org Unit ID is correct for the target course or shell.
  • Still having trouble? Ask COLTT

Additional Resources:


FAQ Section:

  • Q: Can I enroll users in multiple courses at once
    • A: Yes, if the file includes multiple Org Unit IDs and matches users accordingly.
  • Q: What happens if I accidentally enroll someone in the wrong course
    • A: You can remove them manually via the Classlist, or contact our office for batch unenrollment
  • Q: Is there a limit to how many users I can import at once?
    • A: While Brightspace does not set a hard limit, it’s recommended to import in batches of 200–500 users for smoother performance.

Details

Details

Article ID: 164020
Created
Tue 6/24/25 10:56 AM
Modified
Wed 6/25/25 11:06 AM