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Former employees do not retain access to their employee email account after separation. Once your status in the HR system officially reflects a retiree status, you may request a retiree email account. Please note that it may take some time for your HR records to update to retiree status due to leave processing or benefit-related situations.
Retiree Email Address Format
Retiree email addresses follow this format: First.Last@retiree.utrgv.edu
Important Notes
- A UTRGV retiree email account is not required to set up or manage retiree benefits. A personal email account may be used instead.
- Retiree accounts provide email access through a web browser only.
Retirees cannot sign in to the Outlook desktop or mobile app using a retiree email account.
- Retiree accounts do not include access to other Microsoft 365 services, including OneDrive, Word, Excel, SharePoint, or Microsoft Teams.
- Retiree accounts cannot be used to access campus Wi‑Fi.
How to Request a Retiree Email Account
Step 1: Contact the IT Service Desk
You may request a retiree email account by contacting the IT Service Desk using one of the options below:
Step 2: Provide the Required Information
Please include the following information with your request:
- First and last name
- Employee ID number
- Personal email address (for example, Gmail or Yahoo)
Activating Your Retiree Email Account
Once your retiree email account has been created, you will receive an email from accounts@utrgv.edu at your personal email address. That message will include instructions on how to activate your new retiree email account. Follow the instructions provided in the email to set your password and complete activation.
Accessing Your Retiree Email
After activation, you can check your retiree email by logging in at my.utrgv.edu using:
- Your full retiree email address
- The password you created during activation
Need Help?
Contact or visit the IT Service Desk for additional support.