Provide annual reports or surveys from the university and outside institutions, such as Educuase, Gartner, etc.
Provide first point of contact to the outside community in answering the universities main phone lines and transfer to appropriate individual or department. IT Employees process when coming in late or absent to call 665-3300; we in turn notify supervisor and department. Same is done when the employee returns to campus.
Provide services to IT departments with contracts to be set up in ishop.
Provide services to pay with a credit card for approved training registrations and other items from CIO cost centers.
Provide services for IT employees WFH to pick up mail, equipment, etc.
Provide Services to maintain department files to meet with Records Management Retention.
Provide services to IT employees for supplies, equipment, etc. in ishop.
Provide services to IT employees for submitting asset surplus & transfers in PS.
Provide services to IT employees for submitting intercampus mileage reimbursements in ishop.
Provide services to IT employees for submitting key access requests in ishop.
Provide basic office supplies, in stock, to IT employees. For Specialty office supplies - use IT Administrative Request and use departments funds.
Provide services in monthly reconciling the IT Cost Centers.
Provide services to IT employees for submitting travel reimbursement requests in ishop.
Provide services to IT employees for submitting travel requistions in ishop.
Provide services in scheduling vehicle reservations needed for employees to travel and perform IT Services to the university. Pick up & drop off locations for vehicle keys, track mileage, maintain vehicle maintenance, comply with all UTRGV Vehicles requirements, and submit monthly Vehicles Mileage & Fuel Log as required by state.
Provide services to employees, faculty, and students when they walk in to IT and direct them to appropriate IT Departments.
Provided services to scan scantron for faculty and other departments, as needed.
Provide services to departments in scheduling calendar invites for meetings, interviews with candidates for vacant positions, etc.
Provide services to pay Universities phone & circuits monthly invoices on time, so no disruptions occurs. Also provide services to departments requesting telephone quotes for new installs.
Provide services to employees by creating and submitting Facilities Work Order Request, such as repair clogged sink, A/C not working, non-tagged equipment to surplus, etc