Search47 Results

Lookup Category Clear Category
Services or Offerings?
Classroom Multimedia Technology Support
  1. Services
  2. Information Technology
  3. Teaching and Learning
  4. Classroom Technology and Support
Classroom Multimedia Technology Support provides rapid-response technical support and audio-visual equipment maintenance in all classrooms, lecture halls, conference rooms, and other meeting locations on all UTRGV campuses.
Faculty Research Support
  1. Services
  2. Information Technology
  3. Research
  4. Research Computing
The Office of Faculty and Research Support (OFRS) offers technology consulting services for research projects.
Support Contracts
  1. Services
  2. Information Technology
  3. Infrastructure
Data Center Software and Hardware support contract renewals
Administrative System Support
  1. Services
  2. Information Technology
  3. IT Professional Services
  4. Enterprise Systems
Administrative system continuity, issue resolution, business reporting, data extractions, configuration/development of new functionality, and maintenance for Enterprise Resource Planning (ERP) systems and custom-built applications.
TCHATT Support
  1. Services
  2. Information Technology
  3. Clinicals
Use this form to request service requests for the TCHATT program
Research IT Support
  1. Services
  2. Research
Use this form to request new or additional services from Research IT. If you need UTRGV IT services, please click on the “Information Technology” link on the menu bar at the top of this page.
Video Conference Request
  1. Services
  2. Information Technology
  3. Communication and Collaboration
  4. Video Conferencing Request
Support for video conferencing services including Zoom, Teams and ITV Meetings.
Application Administration
  1. Services
  2. Information Technology
  3. IT Professional Services
  4. Enterprise Systems
Management and technical support for third-party applications including installing, updating, and troubleshooting.
Webapp Development
  1. Services
  2. Information Technology
  3. IT Professional Services
  4. Enterprise Systems
Custom solutions development to automate processes and support for modification or enhancement of custom web applications.
Hypervisors
  1. Services
  2. Information Technology
  3. Infrastructure
Data Center Hypervisor services. Vmware hypervisor services to provide virtual server support.
Computer Labs (Reservation/Software)
  1. Services
  2. Information Technology
  3. Teaching and Learning
  4. Classroom Technology and Support
Information Technology (IT) computer labs provide access to a variety of software, applications, and computing resources that support education and research.
Something broken?
  1. Services
  2. Information Technology
  3. IT Professional Services
  4. IT Service Management
Due to Covid, remote support will be attempted first, prior to arranging in-person support.

If you are having trouble with hardware, software or any IT Service let us know what's broken.
Virtual Machine for Research Request
  1. Services
  2. Information Technology
  3. Research
  4. Research Computing
A Virtual Machine (VM) Server mimics a physical hardware server's actions and is capable of performing as if it was an entirely separate server. The Office of Faculty and Research Support Services provides faculty and researchers Virtual Machine (VM) Servers to host applications and services that are needed as part of their research.
Service Request
  1. Services
  2. Information Technology
  3. IT Professional Services
  4. IT Service Management
"Due to Covid, remote support will be attempted first, prior to arranging in-person support."

Request service such as software, network line, Enterprise Resource Planning (ERP) applications, etc.

Important Note:
If you are reporting an issue, click https://support.utrgv.edu/TDClient/Requests/Tic... to submit a "Something Broken" ticket.
Virtual Private Network (VPN) Requests
  1. Services
  2. Information Technology
  3. Information Security
  4. Data and Network Security
Control and management of remote access resources.