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- Services
- Information Technology
- Infrastructure
Data Center Monitoring software used to monitor infrastructure.
- Services
- Information Technology
- Infrastructure
Data Center Networking services
- Services
- Information Technology
- Information Security
- Data and Network Security
Data Center Security resolution
- Services
- Information Technology
- Infrastructure
Data Center Hosted hardware services
- Services
- Information Technology
- End Point Computing
- Telephony
Troubleshoot all telephony issues with the call center's UCCX software (Finesse, Verba - call recording, SocialMiner - chat, SMP - supervisor management portal, reporting). Create New accounts
- Services
- Information Technology
- Research
- Research Computing
The High-Performance Computing Center (HPCC) provides High-Performance Computing Services on a multi-node Computing Cluster.
- Services
- Information Technology
- End Point Computing
- Software Distribution
Allows end users to download and install software or applications on their UTRGV-managed computer without requiring Administrator Rights.
- Services
- Information Technology
- End Point Computing
- Telephony
Troubleshoot telephone issues, such as telephone rebooting, not powering up, shows "ethernet disconnected", no dial tone.
- Services
- Information Technology
- IT Professional Services
- IT Administrative Support Services - FOR IT EMPLOYEES ONLY.
Provide services in monthly reconciling the IT Cost Centers.
- Services
- Information Technology
- Infrastructure
Enterprise Backups for Servers and Databases hosted in UTRGV Data Centers.
- Services
- Information Technology
- Infrastructure
Data Center Software and Hardware support contract renewals
- Services
- Information Technology
- End Point Computing
- Network Access
Network IP reservation for special systems, such as Data Center, Security, Police Department, etc.
- Services
- Information Technology
- IT Professional Services
- IT Administrative Support Services - FOR IT EMPLOYEES ONLY.
Provide services to pay with a credit card for approved training registrations and other items from CIO cost centers.
- Services
- Information Technology
- Infrastructure
Data Center Hypervisor services. Vmware hypervisor services to provide virtual server support.
- Services
- Information Technology
- Infrastructure
Enterprise Storage (SAN) for Software, Servers and Databases hosted in The University of Texas Rio Grande Valley (UTRGV) Data Centers.