What Is It?
Microsoft Teams facilitates collaboration between UTRGV and various educational institutions and government agencies. To add an outside domain for Teams use, submit a Service Request using the Request Service form on this page. Individual email addresses cannot be added. General publicly-owned domains like Gmail or Outlook.com are not eligible. Approval will be made on a case-by-case basis.
Who Is Eligible to Use It?
Staff, Faculty, Researchers
Steps to Request
- Title: Provide a concise title that summarizes the nature of the request or issue.
- Email of Requestor: Include the email address of the person making the request.
- This ensures effective communication and follow-up.
- Contact #: Specify a phone number or other contact information for quick communication.
- Domains to Be Trusted: List the specific domains that need to be trusted. For example, if you’re configuring email filters, mention domains like utsa.edu, or dir.texas.gov.
- Justification: Clearly explain the reasons behind the request. Whether it’s for security, collaboration, or other purposes, provide a brief justification.
Service availability and how to get support
If additional assistance is required, please contact the IT Service Desk at (956) 665-2020.
Hours: Monday – Friday from 8:00 AM to 4:45 PM.
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