Onedrive - Not running troubleshoot

If you see the error below or onedrive files are not syncing. 

 

one drive error popup

Follow the steps below to try and resolve the issue. 

  • Check tray icon to see if Onedrive is running.
    onedrive tray icon
     
  • If icon is missing search for the onedrive application on your computer and open. 
    image of searching for and opening the OneDrive app
     
  • If Onedrive is running you may need to sign out and back in to your pc. 
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