Outlook - Updating Email on iPhone and iPad for Modern Authentication

To update email on iPhone and iPad for modern authentication the email account must be removed then re added to the device see steps below. 

 

To remove an email account from an Apple iPhone and iPad. (note this will remove all email data from your mobile device including any synchronized calendar data.): 

  1. Verify your device's wireless data connection is active (open Safari web browser and enable it to browse the Internet).
  2. Tap Settings > Mail > Accounts>
  3. Select the account needing to be removed. 
  4. Select Delete Account and confirm Delete Account.

Proceed to add the account back to your device: 

  1. Verify your device's wireless data connection is active (open Safari web browser and enable it to browse the Internet).
  2. Tap Settings > Mail > Accounts>Add Account.
  3. Tap Microsoft Exchange.
  4. Tap the Email box and enter your full email address (e.g. myusername@utrgv.edu),
  5. Optional: Tap the Description box and enter a short description for the email account you are setting up (i.e. "Work Email"). tap Next.

    [The Server Setting should be automatically discovered; do not change it. 
       
  6. Tap Sign in on the pop-up screen
  7. At the UTRGV Login screen, if needed tap the Username box and enter your full email address again.
  8. Tap the Password box and enter your password and tap sign in,
  9. Approve Microsoft MFA if/when prompted. 
  10. Choose the type of information you want to synchronize. By default, Mail, Calendar, and Contacts are all turned On.
  11. Optional: Tap the Mail Days to Sync option to select from 3 days (default) to 1 Week, 2 Weeks, 1 Month, or No Limit of mail you want to display on your device.
  12. Tap Save on the upper right corner of the screen.
  13. The setup is complete. The email account is now accessible from the Mail application.
     
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