UTRGV uses Microsoft Multifactor Authentication (MFA) to keep accounts secure.
Microsoft MFA is being implemented for UTRGV resources in phases (to be communicated). You may be prompted to authenticate using MFA at UTRGV sites including but not limited to (Office 365, ASSIST, Peoplesoft, VPN, password reset, etc). The steps below outline how to log in depending on your selected default method.
Click here to update your authentication methods and default Sign-in method.
Review sign-in instructions for a particular method or scroll down to see all:
Default Method: Microsoft Authenticator App Notification
Prompt that will appear on browser when signing in:
A push notification will be sent to your mobile device:
Approve the notification prompt sent to your mobile phone to sign in.
Default Method: Microsoft Authenticator App Code
Prompt that will appear on browser when signing in:
Open the Microsoft Authenticator app and tap/select your UTRGV Account and a code will be displayed. A new code is generated every 30 seconds even when your device doesn't have internet access.
Enter the code from your mobile device's Microsoft Authenticator App and click Verify/Ok to sign in.
Default Method: Phone Call
Prompt that will appear on browser when signing in:
You will receive a phone call from Microsoft. Answer the phone call and press # to sign in.
Default Method: Phone Text
Prompt that will appear on browser when signing in:
For Forticlient you will see this Prompt:
You will receive a text message from Microsoft with a code :
Enter the code from text message and click Verify/OK to sign in.
If additional help is needed, contact the IT Service Desk
- If possible, visit the IT Service Desk. Your identification will need to be verified, so in-person assistance is easier.
Edinburg: EACSB 1.102N (near the back door)
Brownsville: BMAIN 1.212A (near the U Central tower)
Monday - Friday, 8:00 a.m. - 4:45 p.m.
Closed on University Holidays