GlobalProtect On Demand VPN for Apple iOS

Tags iphone ipad

Supported Operating Systems

The GlobalProtect On Demand VPN App will work on iOS 10.3 or later versions.


Download and Install the App

  1. Launch the App Store on your phone or iPad.
  2. Search for GlobalProtect and tap GET or the cloud icon.

image of Global Protect app in the App Store

Configure the App

  1. Open the app.

image of icon to download the GlobalProtect app from the App Store

  1. You will be prompted to send notifications. Select Allow.

image of prompt to Allow app notifications

  1. Enter the portal address myvpn.utrgv.edu and select connect.

image of entering the portal address and the Connect button

  1. You will be prompted to add VPN configurations. Select Allow.

image of app prompt to add VPN Connections

  1. To add the VPN configuration, you must enter your device passcode.

image of device passcode prompt

  1. When prompted to sign in, enter your UTRGV email address as the username.

         image of GlobalProtect login prompt

  1. Enter your UTRGV account password.

image of GlobalProtect password field

  1. After successfully entering your password, complete the Multifactor Authentication (MFA) verification.  GlobalProtect On Demand uses your default Multifactor Authentication (MFA) sign-in method.  Click here to update your authentication methods and default sign-in method.
  1. Next, a prompt will be displayed to connect. Tap the round icon to Connect.  (To connect or disconnect, tap the round icon.)

image of Tap to Connect round icon

  1. Upon successful authentication, the GlobalProtect App will show the status of Connected. If you wish to disconnect, tap the round icon.

image of Connected screen icon

Additional Information

  • The connection will automatically disconnect after 10 hours.
  • Verify that you are connected to the Internet before using the GlobalProtect app.  You must be connected to a known and
    pre-established internet connection for On Demand VPN to work.
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