Closed Captions and the Live Transcription feature is enabled by default for most users.
If needed to enable these services, follow the instructions below.
- Log in to utrgv.zoom.us
- In the navigation panel, select Settings.
- Select the Meeting tab.
- Select or scroll to In Meeting (Advanced).
- Verify that Automated Captions is enabled.
- If the setting is disabled, select the toggle to enable it. If a verification dialog displays, select Enable to verify the change.
- After Closed Captioning is enabled, the option to enable live transcription will appear. Select the check box to enable live transcriptions in the meeting.
- Select Save.
To disable these services (for confidentiality etc.), follow the instructions below.
- Log in to utrgv.zoom.us
- In the navigation panel, select Settings.
- Select the Meeting tab.
- Select or scroll to In Meeting (Advanced).
- Verify that Automated Captions is enabled.
- Select the toggle to disable it. If a verification dialog displays, select Disable to verify the change.
- Select Save.