About Zoom

Zoom video and web conferencing

Zoom is an online video and audio-conferencing platform that makes it easy to hold impromptu or scheduled one-to-one or group meetings, teach online courses, conduct online training, and host webinars.

Features

Zoom features include:

Online high-definition (HD) video and audio conferencing.
Impromptu or scheduled presentations/meetings.
Real-time group collaboration and screen-sharing.
Video webinar scalability (100 to 10,000 viewers).
Dual screen support system (Cloud)

Zoom options:

Desktop client
Web portal
Mobile apps (Android, iOS, Windows)
Plugins and extensions

Access

Web Portal	Desktop Client
Access to this service is automatically granted to active UTRGV students, faculty, and staff. Go to utrgv.zoom.us. Click Sign in to configure your account. Enter your UTRGV username and password on the UTRGV Online Services Login page for Zoom. NOTE: First-time users may be prompted to download the Zoom client (Recommended). Click Sign In. Your profile page will appear. Here you can: Schedule a New Meeting Join a meeting Host a meeting	Access to this service is automatically granted to active UTRGV students, faculty, and staff. Start Zoom Desktop app. Click Sign In with SSO. Enter utrgv.zoom.us when prompted for the company domain. Click Continue. Enter your UTRGV username and password on the UTRGV Online Services Login page for Zoom. Here you can: Schedule a New Meeting Join a meeting Host a meeting

Download & Install

Use Software Center to download and install Zoom on a UTRGV computer.
Go to zoom.us/download to install the Zoom client, plugins, extensions, and mobile apps.
Download UTRGV Zoom Backgrounds provided by University Marketing and Communications.

Training & Resources

Training

Zoom Quick Start Guide - Getting Started with Zoom.
Live Weekly Training Events - Register for free in-depth reviews on how to join or schedule meetings and other Zoom services. Interact and submit your questions to a Zoom expert. Attendees receive a free recording of the event.
Recorded Self-Paced Online Video Training - Learn the basics or become an expert. Free 24/7 access.
Scheduling Privileges - Learn how to assign or delegate users in your account to schedule meetings on your behalf.
Securing your classroom - Learn about how you can ensure your virtual classroom is secure.

Support Resources

Visit the FAQs for questions and answers about Zoom.
For Zoom Technical support, visit the Zoom Help Center.

Licensed Zoom Accounts

Licensed Zoom accounts provide additional features such as unlimited meeting duration and larger participant capacities. To request a licensed Zoom account, please contact the IT Service Desk at 956-665-2020, via email at itservicedesk@utrgv.edu, or request to chat with a live agent. This process must be handled manually by an IT Service Desk representative. Please note that you must be a current UTRGV employee or student and provide a valid reason for the upgrade request.

Tags: Zoom access, Zoom account login, Zoom sign in, Zoom sign-on, Zoom Login, Issues logging into Zoom, Can't log in to Zoom, Unable to log into Zoom, Zoom login failure, Zoom help, Zoom support

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