Connect to a Virtual Private Network (VPN) Using iOS (iPad/iPhone)

A Virtual Private Network (VPN) connection is required to access protected UTRGV resources (e.g., PeopleSoft, Banner, etc.), from off-campus.

1. Register for Microsoft Multifactor Authentication (MFA).

2. Install, Configure, and Connect FortiClient VPN for iOS

  1. Install the FortiClient app from the App Store and launch it.
  2. Select OK, got it, if presented with a new features window. 
  3. Select Allow at the FortiClient Would Like to Add VPN configuration prompt.
  4. Enter your iPad passcode.
  5. Select Connections, then Add Configuration.
  6. Fill in the following sections:
    1. Name: UTRGV VPN
    2. Host:
    3. Port: 443
    4. User: Your full UTRGV email address
    5. Password: Your UTRGV password
  7. Select Done, then select Done again on the next screen.
  8. Select the <VPN option at the top left corner of the screen to see the connections.
  9. Turn UTRGV VPN to the On position.
  10.  NOTE: If you chose Microsoft Authenticator as your default sign in method, you will receive a Microsoft Authenticator notification on your smartphone.

  11. Tap Approve on Microsoft Authenticator app, otherwise sign in using your default sign in method (Call, Text, Code Etc). 

NOTE: The VPN should now be connected.

3. Remote Desktop Connection (Microsoft Remote Desktop app)

  • Install  Microsoft Remote Desktop app  from the app store
  • Open Microsoft Remote Desktop 
  • Accept all prompts to allow access to microphone etc.
  • Click "+" symbol select desktop to Add PC
  • under PC Name type,
  • The computer name can be obtained from your campus PC's locked screen.  To lock your computer, press Win + L simultaneously.
  • It is best to initiate calls or join online meetings with your local (off-campus) device to avoid an audio/video lag. 
  • Click Save
  • Tap on the newly added computer to connect
  • Login with UTRGV email address <>  and password click Continue ( accept any certificate prompts)



Article ID: 75838
Wed 4/10/19 3:00 PM
Mon 8/2/21 2:42 PM