Microsoft Outlook - Manually Download the Global Address Book (GAL)

The global address book syncs with your Outlook program automatically.  However, if there is an issue and your global address book is out of date, you can manually download a fresh copy.

  1. Open Outlook application on your desktop or laptop.
  2. Click File.
  3. Click Account Settings.
  4. Click Download Address Book
  5. In the window, uncheck Download changes since last Send/Receive.
  6. On the drop-down, Choose Address Book should be \Employees List and click OK.
  7. Close and reopen Outlook for the changes to take effect.


Article ID: 75886
Thu 4/11/19 9:52 AM
Wed 4/3/24 3:29 PM