Microsoft Outlook - Junk Mail and Quarantine Management

Daily updates are sent from listing the incoming emails that were quarantined.  Action links are provided for each quarantined item such as preview, release, release and allow sender, block sender, etc.

You can manage your quarantined items online at If you are prompted to log in, enter your UTRGV credentials. Select an item by checking the box to the left of it.  Then, take the desired action on the pane that appears on the right side.

Mark Sender as Safe or Blocked in Outlook

  • Click on the Home tab in the ribbon.
  • From the Delete group, click on Junk.
  • Click on the Safe Senders or Blocked Senders tab.
  • Click on the Add button.
  • In the Add address or domain box, enter the full email address or the domain (@*******.com).  For example
  • Click on OK, and OK again.

Visit this Microsoft Support article for more information.  Note that you can mark an entire domain as safe versus individual email addresses.  For example, you can enter "" as a safe sender versus ""   spam



Article ID: 78480
Fri 5/17/19 8:58 AM
Thu 7/25/19 3:00 PM