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Withdraw a Service Request or Incident
Withdraw a Service Request or Incident
Log into the
my.utrgv.edu
portal.
Click on
IT Support Center
application.
From Quick Links on the right, click on “
My Tickets
.”
Click on the
title
of the ticket.
Click on the red
Withdraw Request
button.
Select the reason, enter desired comments and click on
Withdraw
.
Click on
OK
to confirm.
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100% helpful - 1 review
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Details
Article ID:
81768
Created
Wed 6/26/19 2:55 PM
Modified
Fri 10/4/19 11:43 AM
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Check out this knowledge base article I found in the University of Texas Rio Grande Valley knowledge base. https://support.utrgv.edu/TDClient/1849/Portal/KB/ArticleDet?ID=81768 Withdraw a Service Request or Incident