Request a Retiree Account

Former employees do not retain access to their employee email account.  After your status in the HR system officially reflects retiree status, you may request a retiree account. It may take a while for your HR data to officially reflect retiree status due to leave and benefit situations.  The retiree email address format is  Note that a UTRGV retiree account is NOT required to set up official retiree benefits (a personal account may be used).

Retiree accounts have access to email.  Retiree accounts do NOT have access to the other Office 365 apps such as OneDrive, Word, Excel, SharePoint, etc.  Retiree accounts cannot be used to access campus WIFI.  

Steps to obtain a retiree email address

  1. Contact the Service Desk at 665-2020 or 882-2020, option 5, to have your request submitted.  You may also send an email to and provide the data requested in item 2.
  2. Information needed: 

  • First and last name

  • Employee ID number

  • Personal email address (i.e.,, etc.) 

  1. As soon as your retiree email account is been created, you will receive an email from to your personal email address with instructions on how to activate your new email account. Follow the instructions on the email. 

  2. Check your retiree email by logging into using your full retiree email address and the password you set when you activated your account.    


Article ID: 83066
Mon 7/15/19 11:43 AM
Wed 3/29/23 11:15 AM