Mark Sender as Safe or Blocked in Outlook
Directly from your inbox, right-click on the email, select Junk -> select the desired option (Block Sender, Never Block Sender, etc.)
To manage your lists of safe and block senders/domains:
- Click on the Home tab in the ribbon.
- From the Delete group, select Junk and select Junk E-mail Options.
![image of junk email menu from ribbon](https://support.utrgv.edu/TDPortal/Images/Viewer?fileName=643248e7-9a06-4c36-8c08-24bac02583cc.png)
- Select the Safe Senders or Blocked Senders tab.
- Click on the Add button.
- In the Add address or domain box, enter the full email address or the domain (@*******.com).
- Click on OK, and OK again.
Visit this Microsoft Support article for more information. Note that you can mark an entire domain as safe versus individual email addresses. For example, you can enter "utrgv.edu" as a safe sender versus "john.doe@utrgv.edu." spam
Manage Junk Mail and Quarantine
Daily updates are sent from quarantine@messaging.microsoft.com listing the incoming emails that were quarantined. Action links are provided for each quarantined item such as preview, release, release and allow sender, block sender, etc.
You can manage your quarantined items online at https://protection.office.com/quarantine. If you are prompted to log in, enter your UTRGV credentials. Select an item by checking the box to the left of it. Then, take the desired action on the pane that appears on the right side.
IMPORTANT: If you suspect that an email is malicious or attempting to obtain your credentials, report it with the Phishing Alert button.