In order to obtain international calling capability, the department account/project manager must directly submit a Service Request (under their own login). Otherwise, an email from the account/project manager approving the request can be attached to the Service Request.
The Service Request must include all the following:
- Telephone number
- MAC address (from label on bottom of the phone)
- Account/project number to be charged
- Account manager name
- Justification
Once the configuration is made, you will receive an email providing the international dialing code.
International calling format:
- 9 011 (country code) destination number
When prompted by two beeps, enter your international dialing code.
international calls