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Issue: On Windows computers, Outlook 2016 with the Zoom plugin may repeatedly prompt for credentials when scheduling a Zoom meeting.
Upon initial access to the Zoom Outlook add-in, you will be prompted to log into the installed Zoom application (one time, not repeatedly).
Workaround: Set your default browser to Chrome (not Internet Explorer or Edge).
- From the Windows start menu, search and launch Default apps.
- From the list of apps, locate Web browser, click on the current browser listed, and select Chrome.
Fix: Upgrade Office 2016 to Office 365 from the Software Center.
Issue: Zoom add-in is not appearing on the Outlook calendar
Fix:
- In Outlook, click on File and select Options.
- Click on Add-ins (from menu on the left).
- At the bottom - Manage field, use the drop-down field to select Disabled Items, and click on Go...
- Select Zoom Outlook Plug-in and click on Enable.
- Close Outlook and reopen it.