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Supported Operating Systems
The GlobalProtect On Demand VPN App will work on Android 5.0 and later releases.
Download and Install the App
- Launch the Play Store on your phone.
- Search for GlobalProtect and install the app.
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Configure the App
- Once the app installs, open the app and enter the portal address myvpn.utrgv.edu and select the blue Connect button at the bottom of the screen.
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- When prompted to sign in, enter your UTRGV email address as the username.
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- Enter your UTRGV account password.
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- After successfully entering your password, complete the Multifactor Authentication (MFA) verification. GlobalProtect On Demand uses your default Multifactor Authentication (MFA) sign-in method. Click here to update your authentication methods and default sign-in method.
- At the connection request prompt, select OK.
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- You may see a status of Connecting...
- Upon successful authentication, the GlobalProtect App will show the status of Connected. If you wish to disconnect, please tap the round Connected icon.
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- This image shows that the VPN is not connected. To connect or disconnect, tap the round icon.
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Additional Information
- The connection will automatically disconnect after 10 hours.
- Verify that you are connected to the Internet before using the GlobalProtect app. You must be connected to a known and pre-established internet connection for On Demand VPN to work.