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If you do not remember your UTRGV username or identifier, you can recover it using the Account Self‑Service website.
1. Go to the UTRGV Account Self-Service Website.
2. Select “I forgot my username.”
3. Enter the alternate (non‑UTRGV) email address you have on file with the university.
4. Click Continue.
5. Check your alternate email address for a message containing your UTRGV username and identifier.
IMPORTANT NOTE: Your username is your UTRGV email address. Your identifier is a 6‑character string (for example: abc123).
If you no longer have access to your alternate email address, contact the IT Service Desk for assistance.