Body
- Go to the UTRGV Account Self-Service Website.
- Click on I forgot my username.
- Enter the alternate email address (non-UTRGV email address) that you have on file with the university.
- Click Continue.
- Check your alternate email address for the email containing your UTRGV username and identifier.
Note: Your username is your UTRGV email address. Your identifier is a 6-character string, e.g., abc123.
![image of the I forgot my username option](https://support.utrgv.edu/TDClient/1849/Portal/Shared/FileOpen?AttachmentID=80a4f88d-4457-4e15-a9c9-ac1e846ba05d&ItemID=74323&ItemComponent=26&IsInline=0)