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Learn how to identify phishing scams by visiting the UTRGV Information Security – Spam and Phishing Resources.
Why Use the Report Message Feature?
The Report Message feature allows you to safely report potentially malicious emails to UTRGV Information Security for review. When you report a phishing email, it is removed from your inbox to reduce the risk of accidental interaction.
Using the Report Message button also provides Information Security staff with important technical details, such as email headers and message attributes. These details may be lost if the email is simply forwarded to the IT Service Desk.
How to Report a Phishing Email
Applies to: Outlook (Desktop Application) and Outlook on the Web (Office 365)
- Open or select the suspicious email.
- On the Home tab in the Outlook ribbon, select Report Message, then choose Phishing.
Note: If you do not see the Report Message option, select the More options menu (three dots) on the right side of the toolbar to expand the menu and locate Report Message option.
- Complete any confirmation prompts that appear.
If You May Have Responded to a Phishing Email
If you believe you may have clicked a link, shared information, or entered credentials, take the following steps immediately:
- Reset your password at myaccount.utrgv.edu
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After resetting your password, check for and remove unauthorized Outlook rules.
- Sign in to the UTRGV portal and access your email.
- In Outlook, select Settings (gear icon in the top‑right corner).
- Scroll to the bottom of the settings pane and select View all Outlook settings.
- Select Mail, then choose Rules.
- Review the list of rules and delete:
- Any rule that deletes messages from your Inbox
- Any rule that forwards email to an unauthorized recipient
Need Help?
Contact the Information Security Office for questions about IT security. If you believe you may have fallen for a phishing attempt and need help securing your account, contact the IT Service Desk.