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An eFax allows you to send a fax directly from your UTRGV email account. The email you send is converted into a fax and delivered to the recipient’s fax number.
Before You Begin
- An eFax account is required to send and receive faxes.
- Analog fax lines are no longer supported at UTRGV.
- Departments still using a traditional fax machine must submit a request for an eFax account.
Video: How to Send an eFax
This video provides a visual walkthrough of the eFax process. All steps are also documented below.
Step 1: Open a New Email Message
Open your UTRGV email account and compose a new email message.
Step 2: Enter the Fax Number
In the To field, enter the fax number followed by @fax.utrgv.edu, using the format that applies to your recipient.
Fax Number Formats:
UTRGV Campus Fax Number
Enter the last five digits of the campus fax number.
Example: 27464@fax.utrgv.edu
External Local Fax Number
Enter 9 followed by the seven‑digit fax number.
Example: 91234567@fax.utrgv.edu
External Long‑Distance Fax Number
Enter 9, 1, the area code, and the seven‑digit fax number.
Example: 919561234567@fax.utrgv.edu
Sending to Multiple Fax Numbers
If sending to multiple fax numbers, separate each fax address with a semicolon ( ; ).
Important: The email address must include @fax.utrgv.edu so the fax is processed correctly.
Step 3: Add a Subject and Message
Enter a subject and any text in the body of the email. The subject and message will be included with the fax. If you expect the recipient to contact you, include your phone number or email address in the message body.
Step 4: Attach Files
Attach the file or files you want to fax.
Supported File Types: PDF, Image files (JPG, PNG, GIF, TIFF, BMP), Text files (TXT), Microsoft Office files (Word, Excel, PowerPoint)
Not Supported: Microsoft Visio files, Microsoft Project files.
Step 5: Send and Confirm Delivery
Send the email once all information and attachments have been included.
After you send the email, you will receive a fax transmission receipt from: FaxQueue@utrgv.edu. Once the transmission is confirmed, the recipient will receive the fax.