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Services or Offerings?
Data Center Networking
  1. Services
  2. Information Technology
  3. Infrastructure
Data Center Networking services
Data Center Hardware
  1. Services
  2. Information Technology
  3. Infrastructure
Data Center Hosted hardware services
Data Center Monitoring
  1. Services
  2. Information Technology
  3. Infrastructure
Data Center Monitoring software used to monitor infrastructure.
Data Center Security
  1. Services
  2. Information Technology
  3. Information Security
  4. Data and Network Security
Data Center Security resolution
Contact Center
  1. Services
  2. Information Technology
  3. End Point Computing
  4. Telephony
Troubleshoot all telephony issues with the call center's UCCX software (Finesse, Verba - call recording, SocialMiner - chat, SMP - supervisor management portal, reporting). Create New accounts
High-Performance Computing Center
  1. Services
  2. Information Technology
  3. Research
  4. Research Computing
The High-Performance Computing Center (HPCC) provides High-Performance Computing Services on a multi-node Computing Cluster.
Network Cabling
  1. Services
  2. Information Technology
  3. End Point Computing
  4. Network Access
Re-route existing network connection or provide new network connections for PC or phone.
Software Center
  1. Services
  2. Information Technology
  3. End Point Computing
  4. Software Distribution
Allows end users to download and install software or applications on their UTRGV-managed computer without requiring Administrator Rights.
Network Access to Prohibited Technologies
  1. Services
  2. Information Technology
  3. Information Security
  4. Network Security Management
This service offering aims at managing network access to prohibited technologies
Virtual Private Network (VPN)
  1. Services
  2. Information Technology
  3. Information Security
  4. Network Security Management
Virtual Private Network (VPN) provides secure access to restricted University data and resources using an off-campus computer through a secured Internet connection.
Virtual Private Network (VPN) Requests
  1. Services
  2. Information Technology
  3. Information Security
  4. Data and Network Security
Control and management of remote access resources.
IP Reservation
  1. Services
  2. Information Technology
  3. End Point Computing
  4. Network Access
Network IP reservation for special systems, such as Data Center, Security, Police Department, etc.
IT Reconciliation
  1. Services
  2. Information Technology
  3. IT Professional Services
  4. IT Administrative Support Services - FOR IT EMPLOYEES ONLY.
Provide services in monthly reconciling the IT Cost Centers.
Support Contracts
  1. Services
  2. Information Technology
  3. Infrastructure
Data Center Software and Hardware support contract renewals
Enterprise Backups
  1. Services
  2. Information Technology
  3. Infrastructure
Enterprise Backups for Servers and Databases hosted in UTRGV Data Centers.