International Travel Laptop Loans

What Is It?

International Travel Laptop Loans provides laptops for employees who are traveling abroad on official University business. UTRGV-owned laptops issued to employees are not authorized for use in high-risk countries. The standard loan period is up to three months, unless additional approval is requested and obtained.

To request a loaner laptop, click the "Request Service" button and provide the following details: the high-risk country of destination, your travel dates, and attach a completed and signed PDF form. Ensure that your request is submitted at least four weeks before your travel date. 

IMPORTANT NOTE:

Upon your return, DO NOT connect the laptop to the UTRGV networks. Return it directly to IT. 

Who Is Eligible to Use It?

Staff, Faculty

Steps to Request

Requests must be submitted at least four weeks before scheduled travel or as early as four months. Requests are routed to Export Control for approval and then to IT for fulfillment.

  1. Click the Request Service button on the right of this page.
  2. Title: Add a concise and descriptive title for the request. This title should capture the essence of what the request is about.
  3. Email of Requestor: Enter the email address of the person making the request. This ensures proper communication and follow-up.
  4. Contact Information: Include the phone number and other relevant contact information for the requestor. This allows for direct communication if needed.
  5. Account/Department: List the account or department for this request to ensure proper routing and approvals.
  6. Request Details: Include key specifics of the request, such as dates, quantities, and other relevant context.
  7. Justification: State why the request is necessary and its benefits.
  8. ITLLP PDF Attachment: Attach the completed and signed International Travel Laptop Loan Program PDF Form to the request. 

Service availability and how to get support

For additional assistance, contact the IT Service Desk at (956) 665-2020.

Hours of Operation: Monday – Friday, 8:00 AM to 4:45 PM

Related Resources 

International Travel Laptop Request Form