UTRGV Training Management Portal: Administrator Training

What Is It?

Request One on One Administrator Training

Learn how to manage training courses, sessions, and attendee records on the UTRGV Training Management Portal. This essential training is required before gaining administrator access at UTRGV Training.


  • Access to Microsoft Teams
  • A computer with an internet connection
  • Speakers or a headset with a microphone (webcam not necessary)
  • Use the chat option if no microphone is available

Trainer Features 

  • Create training courses and sessions
  • Set attendee limits per session
  • Establish waiting lists
  • Record attendance
  • Email attendees directly from the website
  • Print class rosters and summary reports
  • Maintain the integrity of the training course database and accurate UTRGV employee training records

Who Is Eligible to Use It?

Faculty, Staff, Researchers

Steps to Request

  1. Title: Provide a concise title that summarizes the purpose of your request.
  2. Email of Requestor: Enter the email address of the person making the request.
  3. Ensure it is accurate for communication.
  4. Contact #: Include a phone number or other contact information for follow-up or urgent communication.
  5. Training Subject: Specify the topic or subject matter related to the training. Be clear and specific.
  6. Full Details of Request: Elaborate on the request, including any specific requirements, deadlines, or additional context.

Service availability and how to get support

Contact the IT Service Desk at (956) 665-2020.

Hours: Monday – Friday from 8:00 AM to 4:45 PM.

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