Request for Access to UTRGV Resources for On-Demand VPN Users

What Is It?

Request for Access to UTRGV Resources for On-Demand VPN Users.

Who Is Eligible to Use It?

Faculty, Staff, Students, Researchers

Steps to Request

1. Select the blue Request Service button on this page.
2. Title: Give your request a descriptive title.
3. Email of Requestor: Provide your email address for communication regarding this access request.
4. Contact #: Share a phone number where you can be reached in case of any queries.
5. Name of the UTRGV Resource: Specify the name or description of the resource you need access to (e.g., server, database, application).
6. IP Address of the Resource: If applicable, provide the IP address of the resource. This helps ensure accurate access configuration.
7. Access Method: Indicate how you plan to access the resource (HTTP/HTTPS, SSH, RDP, or other protocols).
8. User Group: Specify who needs access: UTRGV Employees UTRGV Students Specific group (provide details)
9. Access Duration: Is this access needed for more than a year? If so, please mention the expected duration.
10. Business Justification: Briefly explain why you require access to this resource. Provide context or any relevant business reasons.

Service availability and how to get support

Contact the IT Service Desk at (956) 665-2020.

Hours: Monday – Friday from 8:00 AM to 4:45 PM.

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