GlobalProtect On-Demand VPN Setup for macOS (Personal Devices)

Current UTRGV employees and students can use GlobalProtect to create a secure Virtual Private Network (VPN) connection and access university network resources.
This article provides instructions for installing and using GlobalProtect on personal macOS devices.

Important: UTRGV-owned MacBooks are configured with GlobalProtect Always-On VPN by default and do not require manual setup.

 

Supported Operating Systems

GlobalProtect On-Demand VPN is supported on the following macOS versions:

  • macOS 10.15 (Catalina)
  • macOS 11 (Big Sur)
  • macOS 12 (Monterey)
  • macOS 13 (Ventura)
  • macOS 14 (Sonoma)
  • macOS 15 (Sequoia)
  • macOS 16 (Tahoe)

 

Download the App

  1. Go to the myvpn.utrgv.edu
     
  2. Sign in using your UTRGV email address and password.
    UTRGV sign‑in page prompting to enter an email address.
     
  3. If prompted, complete Multifactor Authentication (MFA).
     
  4. After signing in, select GlobalProtect Mac Agent and download the installer.

GlobalProtect portal page with download links for GlobalProtect.

 

Install the App

  1. Open the downloaded GlobalProtect.pkg file.
     
  2. Select Continue on the introduction screen.
    GlobalProtect installer introduction screen on macOS with the Continue button available.
     
  3. Select Continue on the Installation Type screen.
    GlobalProtect installer screen showing installation options with GlobalProtect selected.
     
  4. Select Install.
    GlobalProtect standard install screen indicating required disk space and showing the Install button.
     
  5. Enter your Mac username and password if prompted.
    macOS prompt requesting a username and password to allow GlobalProtect installation.
     
  6. Select Close once the installation is complete.


Create a VPN Connection

  1. Open GlobalProtect from the macOS menu bar (globe icon) and select Get Started.
    GlobalProtect application welcome screen displaying a Get Started option.
     
  2. Enter the portal address: myvpn.utrgv.edu, then select Connect.
    Note: The portal address will be saved for future use.
    GlobalProtect application showing Not Connected status with the portal address field and Connect button.
     
  3. Sign in with your UTRGV email address and password.
    GlobalProtect login window displaying the UTRGV sign‑in page for authentication.
     
  4. If prompted, complete Multifactor Authentication (MFA).
     
  5. Once connected, the status will display Connected.
    GlobalProtect application showing Connected status.

 

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