GlobalProtect On Demand VPN for Android Device or ChromeBook

Supported Operating Systems

The GlobalProtect On Demand VPN App will work on Android 5.0 and later releases.
 

Download and Install the App

  1. Launch the Play Store on your phone.
  2. Search for GlobalProtect and install the app.

Google Play Store listing for the GlobalProtect app showing the Install button.

 

Configure the App

  1. Once the app installs, open the app and enter the portal address myvpn.utrgv.edu and select the blue Connect button at the bottom of the screen.

GlobalProtect app screen prompting for a portal address.

  1. When prompted to sign in, enter your UTRGV email address as the username.

UTRGV sign-in screen prompting for an email address.

  1. Enter your UTRGV account password.
    UTRGV sign-in screen prompting the user to enter a password.
  1. After successfully entering your password, complete the Multifactor Authentication (MFA) verification.  GlobalProtect On Demand uses your default Multifactor Authentication (MFA) sign-in method.  Click here to update your authentication methods and default sign-in method.
     
  2. At the connection request prompt, select OK.

Android connection request dialog asking to allow GlobalProtect to set up a VPN connection.

  1. You may see a status of Connecting...
     
  2. Upon successful authentication, the GlobalProtect App will show the status of Connected. If you wish to disconnect, please tap the round Connected icon.

GlobalProtect app screen showing a Connected status with a green shield icon.

  1. This image shows that the VPN is not connected.  To connect or disconnect, tap the round icon.

GlobalProtect app screen showing Tap to Connect with a gray shield icon indicating the VPN is disconnected.

Additional Information

  • The connection will automatically disconnect after 10 hours.
  • Verify that you are connected to the Internet before using the GlobalProtect app.  You must be connected to a known and pre-established internet connection for On Demand VPN to work.

 

Print Article