GlobalProtect On Demand VPN for Android Device or ChromeBook

Supported Operating Systems

The GlobalProtect On Demand VPN App will work on Android 5.0 and later releases.
 

Download and Install the App

  1. Launch the Play Store on your phone.
  2. Search for GlobalProtect and install the app.

Image of app in Play Store

 

Configure the App

  1. Once the app installs, open the app and enter the portal address myvpn.utrgv.edu and select the blue Connect button at the bottom of the screen.

image of entering the server address in the address field

  1. When prompted to sign in, enter your UTRGV email address as the username.

image of app sign-in prompt

  1. Enter your UTRGV account password.
    image of enter password prompt
  1. After successfully entering your password, complete the Multifactor Authentication (MFA) verification.  GlobalProtect On Demand uses your default Multifactor Authentication (MFA) sign-in method.  Click here to update your authentication methods and default sign-in method.
     
  2. At the connection request prompt, select OK.

impae of connection request prompt

  1. You may see a status of Connecting...
     
  2. Upon successful authentication, the GlobalProtect App will show the status of Connected. If you wish to disconnect, please tap the round Connected icon.

image of successful connection

  1. This image shows that the VPN is not connected.  To connect or disconnect, tap the round icon.

image of VPN disconnected prompt

Additional Information

  • The connection will automatically disconnect after 10 hours.
  • Verify that you are connected to the Internet before using the GlobalProtect app.  You must be connected to a known and pre-established internet connection for On Demand VPN to work.

 

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