Welcome to Information Technology,
We have created this IT Employee Onboarding Reference Guide to support our New IT employees get started.
Submit a Service Request to schedule an onboarding session for a new full-time IT employee.
The topics that will be covered are the following:
IT Departments - Overview
IT Advisory Council
UTRGV_Information Technology MS Teams site
IT Document Repository (SOPs, guides, etc)
Knowledge Base - IT Document Repository (utrgv.edu)
Add Profile Picture in MS Teams - Visit Photo Booth IRIS Pods M-F 8am - 5pm BINAB 1.105 & ESTAC 2.101 available
IT Internal Rules and Procedures
Purchasing Computer and Equipment in iTech Store
Install Authorized Software and Software Inventory
UTRGV Support Center and Resources for IT Staff ★ Add to Favorites
Get Access to TeamDynamix Standard Technician License (TDNext) in Production & Sandbox
TDX Quick Start Training Overview and set up My Work Priorities Desktop for IT Employees
IT Administrative Request for New Employee ID Access Card and Key Access Request
QReserve - Book IT Hotel Rooms and IT Conference Rooms
UTRGV Drivers’ Authorization & Training to drive IT Vehicles and Golf Carts and how to Check out an IT Vehicle
IT Service Management Awareness Training through Navvia Learning Center
Best Practices on Process Design and Documentation & Business Process Mapping Workshop in Navvia
Gartner for Technical Professionals (GTP)
ITIL v4 Certification Training *Talk to your Supervisor*