PowerBroker allows full-time employees to add a printer to a Windows OS computer without the assistance of the IT Service Desk. Full-time employees can also use PowerBroker to install software and make minor changes to their university-owned computers.
To Add a Local Printer (connected via USB cable):
- Right-click on your desktop, select New, then Shortcut.
- Type or copy-paste C:\Windows\System32\cpalaunch.exe printers in the location field.
- Click Next.
- Name the shortcut "Add Printers."
- Click Finish.
- Launch the new shortcut from the desktop.
- Enter a Justification and click OK.
- Click Add a printer.
- Follow the prompts to complete the process.
To Add a Network Printer:
- On the first screen, select "The printer that I want isn’t listed."
- Click Next.
- Select Add a printer using a TCP/IP address or hostname.
- Click Next.
- In the Hostname or IP address field: Enter the IP address of the printer.
- Click Next.
- After the TCP/IP port is detected, ensure Standard option is selected and click Next.
- Select the printer manufacturer and model, and click Next.
NOTE: You may need to download drivers from the manufacturer’s website. Simply right-click on the file and select “UTRGV-Run Elevated” to install the drivers.
To Obtain the IP Address or Mac Address of a Konica Printer see article here:
For MAC computers, visit this article.
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