Add Printer to UTRGV Computer Using PowerBroker for Windows OS

PowerBroker allows full-time employees to add a printer to a Windows OS computer without the assistance of the IT Service Desk. Full-time employees can also use PowerBroker to install software and make minor changes to their university-owned computers.

To Add a Local Printer (connected via USB cable):

  1. Right-click on your desktop, select New, then Shortcut.
  2. Type or copy-paste C:\Windows\System32\cpalaunch.exe printers in the location field.
  3. Click Next.
  4. Name the shortcut "Add Printers."
  5. Click Finish.
  6. Launch the new shortcut from the desktop.
  7. Enter a Justification and click OK.
  8. Click Add a printer.
  9. Follow the prompts to complete the process.

To Add a Network Printer:

  1. On the first screen, select "The printer that I want isn’t listed."
  2. Click Next.
  3. Select Add a printer using a TCP/IP address or hostname.
  4. Click Next.
  5. In the Hostname or IP address field: Enter the IP address of the printer.
  6. Click Next.
  7. After the TCP/IP port is detected, ensure Standard option is selected and click Next.
  8. Select the printer manufacturer and model, and click Next.

NOTE:  You may need to download drivers from the manufacturer’s website. Simply right-click on the file and select “UTRGV-Run Elevated” to install the drivers.

To Obtain the IP Address or Mac Address of a Konica Printer see article here:

For MAC computers, visit this article.

power broker


Article ID: 75947
Thu 4/11/19 3:13 PM
Wed 1/22/20 9:32 AM