Email Address and Name Change Policy

Click here to review the Email Address and Name Change Policy.
  1. Changes to your last name must first be updated by the Registrar's office in Banner/ASSIST (for students) or by Human Resources in PeopleSoft (for employees). 
  1. For your account:
  • First name:  Can be changed to a name you are more commonly addressed by (not an initial) by submitting a Service Request.  
  • Last name:  Once your last name has been officially updated (step 1 above), submit a Service Request to have IT change your email address/name on your account. 
  • Changes to your account will sync to Office 365 apps.  

NOTE:  Email address changes will result in a gap in access to UTRGV resources.  After the change is made, Blackboard and other resources could be inaccessible for 1-3 days.  It is recommended that current students wait until a semester break to request email address changes.

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Article ID: 91222
Mon 11/4/19 12:47 PM
Wed 7/21/21 3:33 PM