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Services or Offerings?
Data Center Monitoring
  1. Services
  2. Information Technology
  3. Infrastructure
Data Center Monitoring software used to monitor infrastructure.
Data Center Networking
  1. Services
  2. Information Technology
  3. Infrastructure
Data Center Networking services
Data Center Hardware
  1. Services
  2. Information Technology
  3. Infrastructure
Data Center Hosted hardware services
Data Center Security
  1. Services
  2. Information Technology
  3. Information Security
  4. Data and Network Security
Data Center Security resolution
Contact Center
  1. Services
  2. Information Technology
  3. End Point Computing
  4. Telephony
Troubleshoot all telephony issues with the call center's UCCX software (Finesse, Verba - call recording, SocialMiner - chat, SMP - supervisor management portal, reporting). Create New accounts
High-Performance Computing Center
  1. Services
  2. Information Technology
  3. Research
  4. Research Computing
The High-Performance Computing Center (HPCC) provides High-Performance Computing Services on a multi-node Computing Cluster.
Software Center
  1. Services
  2. Information Technology
  3. End Point Computing
  4. Software Distribution
Allows end users to download and install software or applications on their UTRGV-managed computer without requiring Administrator Rights.
IT Reconciliation
  1. Services
  2. Information Technology
  3. IT Professional Services
  4. IT Administrative Support Services - FOR IT EMPLOYEES ONLY.
Provide services in monthly reconciling the IT Cost Centers.
Enterprise Backups
  1. Services
  2. Information Technology
  3. Infrastructure
Enterprise Backups for Servers and Databases hosted in UTRGV Data Centers.
Support Contracts
  1. Services
  2. Information Technology
  3. Infrastructure
Data Center Software and Hardware support contract renewals
IP Reservation
  1. Services
  2. Information Technology
  3. End Point Computing
  4. Network Access
Network IP reservation for special systems, such as Data Center, Security, Police Department, etc.
Credit Card payments
  1. Services
  2. Information Technology
  3. IT Professional Services
  4. IT Administrative Support Services - FOR IT EMPLOYEES ONLY.
Provide services to pay with a credit card for approved training registrations and other items from CIO cost centers.
Hypervisors
  1. Services
  2. Information Technology
  3. Infrastructure
Data Center Hypervisor services. Vmware hypervisor services to provide virtual server support.
Enterprise Storage
  1. Services
  2. Information Technology
  3. Infrastructure
Enterprise Storage (SAN) for Software, Servers and Databases hosted in The University of Texas Rio Grande Valley (UTRGV) Data Centers.
Something broken?
  1. Services
  2. Information Technology
  3. IT Professional Services
  4. IT Service Management
Due to Covid, remote support will be attempted first, prior to arranging in-person support.

If you are having trouble with hardware, software or any IT Service let us know what's broken.