Ask COLTT

Use this form to create a general request or report any incident with Blackboard, Brightspace, Panopto, or any other supported technology.

This form allows faculty and staff to request enrollments for users not officially listed in ASSIST or to enroll users in organizations. For more information, please refer to our Enrollment policies.

This form aims to request a temporary account for new faculty hires who don’t have access to their UTRGV account yet. Faculty will get access to the LMS via a temporary account until their official UTRGV account is created. Once their official account is created, the temporary account will be disabled.

The purpose of our course copy request form is to aid faculty with this service. Course copy allows our department to copy content from one course to another.  If interested in completing your own course copy request, please visit our department's Course Copy Resource.

The purpose of this form is to request that two or more courses be merged within the Learning Management System. Course merge combines multiple sections into one course, making one course the Parent Course and the rest Child Courses. We recommend merging courses at the beginning of the semester before student submissions. 

Course mergers will NOT be approved if students have submitted coursework. For more information, visit our department's Course Merge Resources.

The purpose of this form is to request the creation of a course shell in Brightspace, our LMS production server. Faculty can choose between an existing course shell or a blank course shell. An existing course shell is a copy of a previously taught course, including its content, settings, and structure.  Alternatively, a blank course shell is a new, empty shell with no preloaded content. Faculty must submit this request form to begin designing their courses for the upcoming semester.

Note: By default, the requestor will be enrolled as an instructor in the new course shell. To add more users, Once the course shell request is completed, please submit an Unofficial Course Enrollment Request.

This form is used to request the creation of a new organization in Brightspace, our Learning Management System (LMS). An organization serves as a dedicated space for accessing documents, sharing resources, and collaborating with other participants in a secure, access-controlled environment.

For more information, refer to our Brightspace Organizations support article.

The purpose of this form is to request a course to be restored from the archives. Faculty may request a course restore from K-16 solutions. Faculty may export/archive the course if they want to preserve a copy of the course. Faculty may also do a course copy, download files, review student grades, etc. 

Please refer to our course restore options support article for more information.

This form will be used to request instructional design assistance in online/hybrid courses.