Recover Your UTRGV Username or Identifier

  1. Go to the UTRGV Account Self-Service Website.
  2. Click on I forgot my user name.
  3. Enter the alternate email address (non-UTRGV email address) that you have on file with the university.
  4. Click Continue
  5. Check your alternate email address for the email containing your UTRGV user name and identifier.

Note: Your user name is your UTRGV email address.  Your identifier is a 6-character string, e.g., abc123.

image of the I forgot my username option