If you know your current password, you may use the Change Password option. If you do not know your existing password, use the Reset Password or Unlock Account option.
- Go to https://myaccount.utrgv.edu
- Click on Change Password.
![image of Change my password option](https://support.utrgv.edu/TDClient/1849/Portal/Shared/FileOpen?AttachmentID=8057bc4a-9e32-4570-8e42-a05208b57fc6&ItemID=74325&ItemComponent=26&IsInline=0)
- When prompted, log in with your current credentials.
- On the following screen, enter:
- Old password
- New password twice.
![image of change password interface](https://support.utrgv.edu/TDClient/1849/Portal/Shared/FileOpen?AttachmentID=dd6656e6-b058-4d65-a0e2-b7ac8989d1d2&ItemID=74325&ItemComponent=26&IsInline=0)
Note the UTRGV password complexity requirements:
- Do not include any name (yours or someone else's). You may see "internal server error" if a name is included in your password. If you have a failed attempt, try again with an incognito/private window using a completely different password.
- You cannot use any of your previous passwords again.
- Length must be at least 10 characters.
- Password must meet 3 of the following:
- Minimum 1 English uppercase
- Minimum 1 English lowercase
- Minimum 1 digit (0-9)
- Minimum 1 special character
Special characters that are allowed:
' ~ ! # $ ^ ( ) _ + - = { } | [ ] \ : ; > ? , . /
For example: S+rOngP4sswOrd
- Select Submit.
After a successful password change, you will be routed to your Microsoft Profile screen.