** UPDATE Zoom to the latest version ** (Minimum Required Version 5.11.4 as of May 6, 2023)
Check your Zoom version!
Zoom Information for Students
Tags: Zoom access, Zoom account login, Zoom sign in, Zoom sign-on, Zoom Login, Issues logging into Zoom, Can't log in to Zoom, Unable to log into Zoom, Zoom login failure, Zoom help, Zoom support
IMPORTANT: Special Instructions to Sign in to Zoom (available for currently enrolled active students and currently employed faculty/staff)
- Open Zoom application.
- Click Sign In.
- Click Sign In with SSO.
- Enter or leave utrgv in the company domain field.
- Enter your UTRGV email and password.
- Click Launch Zoom if necessary.
Join a meeting without installing the Zoom client
- Go to utrgv.zoom.us.
- Click Join.
- Enter the meeting ID.
- Download the Zoom browser plugin.
- NOTE: The download does not require administrator privileges.
Install Zoom and the Outlook Plugin
UTRGV Computers
- Windows: Search for and launch the Software Center app.
MAC: Search for and launch the Self Service app.
- Search for and click on Zoom Client and Outlook Plugin.
- Click Install.
- Follow all remaining prompts to complete the installation.
Personal Computers
- Go to zoom.us/download.
- Click Download under Zoom Client for Meetings and Microsoft Plugin.
- Open the download files.
Add a Zoom Link to Course in Blackboard (Link Blackboard course to Zoom)
View Setting up Zoom on a Mobile Device
Interpreting Services for Zoom Meetings
Using closed captioning with Zoom
Sharing Cloud Recordings with Zoom
Zoom's awesome on-demand video tutorials. For each lesson, click on Learn More to view text instructions.
Schedule a Zoom Meeting - Quick Start Guide.
Zoom meetings allow a maximum of 300 participants. For more than 300 participants, please consider using Microsoft Teams Live Events.
ZOOM ISSUES: If you are experiencing problems with Zoom, please check Zoom's status page.
Please note: There is a current issue with screen sharing NOT working on the latest version of MacOS big sur.
Licensed Zoom Accounts:
Licensed Zoom accounts provide additional features such as unlimited meeting duration and larger participant capacities. To request a licensed Zoom account, please contact the IT Service Desk at (956) 665-2020, via email at itservicedesk@utrgv.edu, or request to chat with a live agent. This process must be handled manually by an IT Service Desk representative. Please note that you must be a current UTRGV employee or student and provide a valid reason for the upgrade request.